We offer a 30-day return window on most items. Items must be in original, unused condition with all packaging intact. Returns are subject to a 20% restocking fee plus a 3% payment processing fee (23% total) — see our full Refund Policy. Contact our support team to receive a return authorization number.

Upon placing an order, you will receive a confirmation email within minutes. If the item is in stock, we will typically ship it within 3–5 business days. You will receive a separate shipping confirmation email with tracking information once your order is dispatched.

Shipping times vary by product size and destination. Most in-stock orders ship within 2–5 business days of handling time. Heavy freight items such as vehicle lifts and large equipment require an additional 5–10 business days of transit (7–15 business days total). Estimated delivery windows are provided at checkout.

Yes, we offer B2B financing options for qualified businesses. Our financing partners provide flexible payment terms to help your commercial operation acquire the equipment it needs. Contact our sales team to discuss options and begin the application process.

If your item arrives damaged, document the damage with photos immediately and contact our support team within 48 hours of delivery. Do not discard the original packaging. We will work with the carrier to resolve the issue, including replacement or refund as appropriate.